Enhancing Inclusivity: A Comparative Analysis Of Accessible Tourism Provisions At Kuta And Legian Beaches, Bali
DOI:
https://doi.org/10.47608/jki.v19i22025.355-372Keywords:
accessible tourism, beach accessibility, inclusive tourism, BaliAbstract
This article contributes to tourism studies by examining accessible tourism in a developing-country context, with Bali, Indonesia as the research locus. The study explores the accessibility conditions of two beaches in the southwest region of Bali—Kuta Beach and Legian Beach. The objectives of this research are as follows: (1) to identify the availability of accessible support services at both beach locations, and (2) to evaluate the current provision of accessible tourism services at Kuta and Legian. Guided by the broader concept of Universal Design, the research refers to regulatory guidelines issued by the Ministry of Tourism and Creative Economy, which specify three main accessibility criteria. In addition, twenty-two beach accessibility elements proposed by Mayordomo-Martínez et al. (2019) were employed. Beach accessibility facilities, facilitators, physical access, and supporting services at both locations were assessed. The findings reveal that although both beaches are internationally recognized tourist destinations, there remains a significant lack of accessible facilities to support tourism activities for persons with disabilities. Of the twenty-five evaluated indicators, Kuta Beach meets fifteen criteria, whereas Legian Beach meets only nine. These results highlight differences in accessible infrastructure provision between the two sites. The findings suggests that inclusive tourism can be a viable tool for collaboration across beach authority and provide opportunity for stakeholder’s cooperation to established standardized beach service and facilities. Enhancing detailed accessibility provisions in beach environments has the potential to improve destination quality and promote wider involvement in tourism activities.
Downloads
References
Ariana, N., Sutama, I. K., Pujaastawa, I. B. G., Wiranatha, A. S., & Yudiastina, I. G. B. A. (2025). Tourism marketing: Channel, factor, and strategy for foreign market share in Badung Regency. Journal of Applied Sciences in Travel and Hospitality, 8 (1), 1–23. DOI:http://dx.doi.org/10.31940/jasth.v8i1.1-23
Aryasih, P. A., Ruhati, D., Puja, I. B. P., Darmiati, M., Widiana, I. W., & Mahendra, P. F. K. (2024). Investigation of tourist satisfaction with the public transporation in Bali. Jurnal Kepariwisataan Indonesia: Jurnal Penelitian Dan Pengembangan Kepariwisataan Indonesia, 18(1), 117–140. https://doi.org/10.47608/jki.v18i12024.117-140
Badan Pusat Statistik. (2024). Penduduk Provinsi Bali . Badan Pusat Statistik Provinsi Bali
Badawy, U. I., Jawabrah, M. Q., & Jarada, A. (2020). Adaptation of accessibility for people with disabilities in private and public buildings using appropriate design checklist. International Journal for Modern Trends in Science and Technology. https://hdl.handle.net/20.500.11889/66428
Badung Regency Tourism Office. (2024). Tourism Development Master Plan of Badung Regency
Bella, A., & Dartanto, T. (2018). Persons with disabilities (PWD) and poverty in Indonesia. Malaysian Journal of Economic Studies, 55(2), 167–188. https://search.informit.org/doi/10.3316/informit.014669853196790
Centre for Excellence in Universal Design. (2024). About Universal Design. Retrieved 11/10/2024 from https://universaldesign.ie/about-universal-design.
Darcy, S., McKercher, B., & Schweinsberg, S. (2020). From tourism and disability to accessible tourism: A perspectives article. Tourism Review,75 (1) 140 – 144. https:// doi 10.1108/TR-07-2019-0323
Gayatri, I., Juliantari N.K. (2019). The fulfillment of Religious and Customary Right for Person with
Disabilities in Bali. Vidyottama Sanatana: International Journal of Hindu Science and Religious in Bali, 3 (1), 79 – 91.
Gillovic, B., & McIntosh, A. (2015). Stakeholder perspectives of the future of accessible tourism in New Zealand. Journal of Tourism Futures. https://doi.org/10.1108/JTF-04-2015-0013
Gillovic, B., & McIntosh, A. (2025). Accessibility and inclusive tourism development: A current state and future agenda. Sustainability, 12 (22) 9722 https://doi.org/10.3390/su12229722
Hadi, I. G. A. A., Indrawati, Y., & Trisno, A. K. (2024). Pemenuhan Hak Politik Penyandang Disabilitas Berdasarkan Pasal 350 Ayat (2) UU No. 7 Tahun 2017 Tentang Pemilihan Umum Dalam Pemilu Serentak di Kabupaten Buleleng. Seminar Nasional Riset Inovatif, 9.
Hall, S., Emmett, C., Cope, A., Harris, R., Setiadi, G. D., Meservy, W., & Berrett, B. (2019). Tsunami knowledge, information sources, and evacuation intentions among tourists in Bali, Indonesia. Journal of Coastal Conservation, 23(3), 505–519. https://doi.org/10.1007/s11852-019-00679-x
Indrawati, Y. (2021). An investigation into the social constructed and embodied experiences of senior tourists with disabilities and their travel companions in Bali [The University of Waikato ]. https://hdl.handle.net/10289/14459
Indrawati, Y. (2022). Photo elicitation: potraying the experience of tourist holidaying in bali. Jurnal IPTA (Industri Perjalanan Wisata) p-ISSN, 2(10), 8633. DOI: https://doi.org/10.24843/IPTA.2022.v10.i02.p07
Indrawati, Y., Mananda, I. S., & Negara, I. M. K. (2023). Do we care about accessibility? an examination on airlines social media. European Modern Studies Journal, 7(4), 95–109. DOI: 10.59573/emsj.7(4).2023.9
Kamyabi, M., & Alipour, H. (2022). An investigation of the challenges faced by the disabled population and the implications for accessible tourism: Evidence from a Mediterranean destination. Sustainability, 14(8), 4702. https://doi.org/10.3390/su14084702
Lester, J.N & Chou (2020). Learning to do qualitative data analysis: A Starting point.
Li, S., & Seale, C. (2007). Learning to do qualitative data analysis: An observational study of doctoral work. Qualitative Health Research, 17(10), 1442–1452. https://doi.org/10.1177/1049732307306924
Mayordomo-Martínez, D., Sánchez-Aarnoutse, J.-C., Carrillo-de-Gea, J. M., García-Berná, J. A., Fernández-Alemán, J. L., & García-Mateos, G. (2019). Design and development of a mobile app for accessible beach tourism information for people with disabilities. International Journal of Environmental Research and Public Health, 16(12), 2131. https://doi.org/10.3390/ijerph16122131
McKercher, B., & Darcy, S. (2018). Re-conceptualizing barriers to travel by people with disabilities. Tourism Management Perspectives, 26, 59-66. https://doi.org/10.1016/j.tmp.2018.01.003
Michopoulou, E., Darcy, S., Ambrose, I., Buhalis, D. (2015). Accessible tourism futures: The world we dream to live in and the opportunities we hope to have. Journal of Tourism Futures, 1 (3) 179 -188.
Muhtar, N. N., & Priyanto, R. (2024). The Effect of Travel Constraints on Travel Intentions of People with Disabilities: The Mediating Role of Travel Motivation. Jurnal Kepariwisataan Indonesia: Jurnal Penelitian Dan Pengembangan Kepariwisataan Indonesia, 18(2), 213–234. https://doi.org/10.47608/jki.v18i22024.213-234
Nam-Jo, S., Kim, K., & Oh, C. (2021). Beaches for eveyone? Marine tourism for mobility impaired visitors in Busan, Korea. Journal of Coastal Research, 114 (1) 375-379. https://doi.org/10.2112/JCR-SI114-076.1
Natalia, V. T., & Devi, M. K. (2016). Accessible tourism: Determinants and constraints; A demand side perspective. IOSR Journal of Business and Management, 18(9), 1–8.
Natalia, P., Clara, R. A., Simon, D., Noelia, G., & Barbara, A. (2019). Critical elements in accessible tourism for destination competitiveness and comparison: Principal component analysis from Oceania and South America. Tourism Management, 75, 169–185. https://doi.org/10.1016/j.tourman.2019.04.012
Nicolaisen, J., Blichfeldt, B. S., & Sonnenschein, F. (2012). Medical and social models of disability: A tourism providers’ perspective. World Leisure Journal, 54(3), 201–214. https://doi.org/10.1080/04419057.2012.702451
Phillimore, J., & Goodson, L. (2004). Progress in qualitative research in tourism: Epistemology, ontology and methodology. In Qualitative research in tourism (pp. 21–23). Routledge.
Rakić, T., & Chambers, D. (2012). An introduction to visual research methods in tourism. Routledge London.
Reindrawati, D. Y., Noviyanti, U. D. E., & Young, T. (2022). Tourism experiences of people with disabilities: Voices from Indonesia. Sustainability, 14(20), 13310. https://doi.org/10.3390/su142013310
Reindrawati, D. Y., Noviyanti, U.D.E., Azmi, A., Wiranti, D. (2025). Disability-friendly hospitality services as a catalist for empowering inclusive tourism in Indonesia. (2025). Sustainability, 17(9) 3785. https://doi.org/10.3390/su17093785
Rochman, G., Syaodih, E., Aji, R. (2022). How accessible is tourism for people with disabilities. Science and Technology Research Symposium (SIRES), KnE Life Sciences, 211 -218. https://doi 10.18502/kls.v7i5.12528
Rubio-Escuderos, L., Garcia-Andreu, H., Michopoulou, E., Buhalis, D. (2024). Perspectives on experiences of tourists with disabilities; implications for their daily lives and for the tourist industry. Tourism Recreation Research. 49 (1) 48 -62. https://doi.org/10.1080/02508281.2021.1981071
Rucci, A., & Porto, N. (2022). Accessibility in tourist sites in Spain: Does it really matter when choosing a destination?. European Journal of Tourism Research, 31 3108,
Santana-Santana, S. B., Peña-Alonso, C., & Espino, E. P.-C. (2020). Assessing physical accessibility conditions to tourist attractions. The case of Maspalomas Costa Canaria urban area (Gran Canaria, Spain). Applied Geography, 125, 102327. https://doi.org/10.1016/j.apgeog.2020.102327
Simarmata, N. D. B., & Arief, A. M. R. (2020). Penilaian pengunjung disabilitas pada fasilitas objek wisata taman budaya Garuda Wisnu Kencana Bali. Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial Dan Ilmu Politik, 7.
Stamatiadou, V., Mazaris, A., Chalazas, T., Velegrakis, A., & Katsanevakis, S. (2025). Are beaches accessible to all? Economic valuation and mapping of recreational ecosystem services for wheelchair users in Greece. Marine Policy, 180 106805. https://doi.org/10.1016/j.marpol.2025.106805
Kementerian Pariwisata dan Ekonomi Kreatif. (2022). Peraturan Menteri Pariwisata dan Ekonomi Kreatif No. 3. Petunjuk Operasional Pengelolaan Dana Alokasi Khusus Fisik Bidang Pariwisata. Retrieved from https://peraturan.bpk.go.id/Details/248521/permenpar-no-3-tahun-2022
Triana, I., Lestari, N. S., & Wiastuti, R. D. (2019). Accessibility approach to tourism: A case of Anjungan TMII. Tourism Proceeding, 132–138. https://jurnalpariwisata.iptrisakti.ac.id/index.php/Proceeding/article/view/1273
United Nations Disability Inclusions Strategy (2021). Universal Design Checklist, United Nations Disability Inclusion Strategy. Retrieved from https://www.un.org/en/content/disabilitystrategy/assets/documentation/UN_Disability_Inclusion_Strategy_english.pdf
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Yayu Indrawati, Dessy Ruhati, Ida Bagus Putu Puja, Andar Danova Lastaripar Goeltom , Shunsaku Hashimoto, Putu Ayu Aryasih

This work is licensed under a Creative Commons Attribution 4.0 International License.









